Kessil Aquarium Lights Review: A High-End Experience with Stellar Customer Service

This review dives into the high-end Kessil A360X Tuna Sun aquarium lights, focusing on their performance in a 135-gallon planted tank. The author, a previous Kessil user, details their experience with installation, highlighting the assistance received from Tank It Easy, a reputable aquarium setup company. While the signature "shimmer" effect was partially obscured by the dense planting, the lights undeniably fostered robust plant growth. The review extends beyond initial performance, critically examining Kessil's customer service response following a malfunction.The author's experience with Kessil's warranty process is a central focus, showcasing the company's exceptional responsiveness and efficiency. This firsthand account contrasts the premium price point of the Kessil lights with the exceptional value delivered through both superior performance and outstanding customer support. Ultimately, the review offers a comprehensive assessment of the Kessil A360X Tuna Sun lights, weighing their high cost against their undeniable quality and the reassuring backup provided by the manufacturer.

Pros And Cons

Kessel A360 Tuna Sun 360x Aquarium Light
  • High-end lamp with features like controllability, lumens, and wavelength.
  • Creates a 'shimmer' effect in the water.
  • Promotes good plant growth.
  • Comes with a two-year warranty.
  • Excellent customer service; easy to contact and resolve issues.
  • Expensive.
  • One of the two lamps malfunctioned after six months (power pack issue).

Read more: Top 5 NICREW Aquarium Lights

My High-End Lighting Choice: Kessil A360X Tuna Sun

For my 135-gallon planted aquarium, I wanted the best lighting possible. After researching extensively, I chose the Kessil A360X Tuna Sun, a high-end option known for its exceptional quality and vibrant light output. The price point is significantly higher than other options, but the promised light quality, features, and controllability made it an appealing investment for my project.

135-gallon aquarium showcasing lush planted tank.
135-gallon aquarium showcasing lush planted tank.

I'd previously used Kessil lights in my saltwater aquarium in California and was impressed by their performance. This time, I decided to try them again in my freshwater setup, wanting that same high-quality illumination.

Close-up of the Kessil A360X Tuna Sun lights.
Close-up of the Kessil A360X Tuna Sun lights.

Setting Up the System with Tank It Easy

The installation process involved collaboration with Tank It Easy, a reputable aquarium setup company in Chicago. They provided expert assistance, including advice on the lighting options and they helped in installing the lights under the aquarium hood.

Logo of Tank It Easy
Logo of Tank It Easy

Tank It Easy, known for both saltwater and freshwater setups, offered LED strip lighting as a more budget-friendly alternative. However, my previous positive experience with Kessil led me to choose them once again.

Aquarium hood open showing space for lights.
Aquarium hood open showing space for lights.

The 'Shimmer' Effect and Plant Growth

One of Kessil's signature features is the 'shimmer' effect – a rippling light pattern that mimics natural underwater light. In my heavily planted tank, however, the floating plants partially obscured this effect, along with reflections.

The aquarium tank showing the shimmer effect (reduced due to plants).
The aquarium tank showing the shimmer effect (reduced due to plants).

Despite the reduced shimmer, the lights provided excellent plant growth. My swords, hydrophilia, and floating plants thrived under their illumination.

Close-up of the thriving plants in the tank.
Close-up of the thriving plants in the tank.

Malfunctioning Lamp and Warranty Service

After six months, one of the Kessil lights malfunctioned. Initially, I anticipated a complicated warranty process, but I was pleasantly surprised.

Screenshot of the Kessil website.
Screenshot of the Kessil website.

The Kessil website provided clear troubleshooting steps. I followed them and determined that the power pack was likely the issue. This simple process showed the excellent resources Kessil provides.

Aquarium cabinet showing power cord connections
Aquarium cabinet showing power cord connections

Exceptional Customer Service

Contacting Kessil was incredibly easy. A live person, Morgan, answered the phone and provided outstanding support. She understood my problem, guided me through simple steps for a replacement, and even helped with timing for a Mother's Day family gathering.

Speaker showing his email and contact details.
Speaker showing his email and contact details.

The entire replacement process was smooth and efficient. They didn't require excessive paperwork or proof of purchase. I received a replacement power cord quickly and efficiently.

The new Kessil power cord
The new Kessil power cord

Conclusion: Kessil A360X Tuna Sun - Worth the Investment?

The Kessil A360X Tuna Sun lights are a premium investment, but their performance and customer service justify the cost. While other high-end brands exist, Kessil's responsive customer support sets them apart. The shimmer effect, although slightly reduced in my setup, enhances the aesthetic appeal.

The aquarium tank with the three lights installed.
The aquarium tank with the three lights installed.

Ultimately, the quality of light and exceptional warranty service make Kessil a strong contender in the high-end aquarium lighting market. Their responsiveness is a huge plus, especially considering the significant investment required for these lights.

Final shot of the speaker and his aquarium.
Final shot of the speaker and his aquarium.